Care Instructions

Looking after your flowers

Your flowers are delivered in an ‘Aqua pack’ which contains a specialist florist gel.

This Gel is designed to provide the cut flowers with moisture during the transportation, as this is a gel and not water it should not cause any damage to the packaging in transit.

Remove all the packaging from your bouquet, make sure you hold the bouquet over a sink when you remove the aqua pack.

Rinse the gel from the stems and snip the end of each stem at a sharp angle, this will aid the flowers ability to drink more water.

Once the flowers have been snipped place them straight into your vase of clean, cold water as the stems will re-seal quickly and reduce the ability to feed.

Dependent on the season, temperature of your room and the variety of flowers we suggest you change the water every 2-3 days, re cutting the stems at the same time to help prolong the lifespan of the flowers as much as possible.

Avoid placing your flowers in direct sunlight.

Avoid sitting the bouquet in front of any air conditioning unit or heating system.

Use a vase or container with enough space at the neck for air to oxygenate the water and so stop the water polluting quickly and killing the flowers.

Old Wives Tales

Drop a penny in the bottom of your vase?

A spoon full of sugar helps feed the flowers?

Add one aspirin to the vase

Add a drop of bleach

These and many more are not ‘scientifically proven’ to prolong the life of your flowers, however, none of these 'tips' would do anything to damage or kill your bouquet so we leave this to the 'old wives' to decide!

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Delivery Information

National Deliveries

National deliveries available Tuesday to Saturday inclusive and should be received by 4pm the previous day. No deliveries are available Sunday or Monday due to closing times.

Surcharge of £15.00 applied for Saturday deliveries.

Paul Thomas Flowers use a courier relay service who distribute via local depositories.

No specific time is given for deliveries unless requested by the customer and respective fee paid.

All bouquets and products are packed securely in a branded heavy duty courier box.

All bouquets are transported using a specialist gel which covers the stems and keeps the flowers alive during the transportation process.

Paul Thomas Flowers can accept no responsibility for loss of product once the courier takes possession of the order.

Local Deliveries

Local deliveries for same day delivery should be received by 4pm Monday – Friday inclusive. Saturday orders need to be received by 2.30pm.

Saturday deliveries are subject to a £15.00 surcharge.

Local deliveries are classed as Inner London. Postcodes W/WC/N/NW/SW/SE/E/EC

Paul Thomas Flowers use both couriers and specialist flower delivery services.

All products are packed in Paul Thomas Flowers branded bags or boxes.

Paul Thomas Flowers can accept no responsibility for the product once the courier takes possession of the order.

International Deliveries

International deliveries are relayed through Interflora and cannot be accepted via the online shop.

For full terms and conditions for Shop orders please click here

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